Website Terms and Privacy Notice

Terms and Conditions for website usage

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern TCCOA Ltd's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'TCCOA Ltd' or 'us' or 'we' refers to the owner of the website whose registered office is 2 Newport Terrace, Millbrook PL10 1BS. Our company registration number is 05103396 registered in England. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms:

The content of the pages of this website is for your general information and use only. It is subject to change without notice. This website does not use cookies to monitor browsing preferences.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. By using this site you acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience; they do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by TCCOA Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Every effort is made to keep the website up and running smoothly. However, TCCOA Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Notice

Information we collect

We collect and process personal data about you when you make enquiries using the contact page of this site.

When you visit our website we may collect some information about your visit.

How we use this information

We use and process details provided by you to answer your enquiries made via this website. This may include communicating with you and in certain circumstances taking payments from or making payments to you. We also use this information for our customer account record keeping and financial record keeping where appropriate.

Information collected from our website is aggregated into reports that show how the site is used in general and to enable us to improve the site and its performance.

Who we share information with

We will only share this information with third parties where this is necessary to fulfil a contract or perform a service.

How long we keep your data for

Where we process personal data in connection with any financial transaction, we keep the transactional data for six years plus the current year after your last interaction with us (or such longer period as may be required by law).

Rights that you have

You have the following rights with regard to your personal information:

  • the right to obtain a copy of your personal data (by making a data subject access request)
  • the right to rectify incorrect personal data
  • the right to request deletion of your personal data where its retention is no longer required
  • the right to withdraw consent to processing when your consent is the only basis for its collection and processing
  • the right to request further processing where there is a dispute in relation to its accuracy or processing
  • the right to object to your personal data being used for marketing or where processing is based on legitimate interest

You may object to the processing of your personal data but not where we have to process the data to meet a contractual or other legal requirement. However your rights may be limited, for example if fulfilling your request would reveal personal data about someone else, or if you ask us to delete information which we are required to keep by law or for some other compelling legitimate interest.

Contacting us

You may contact us using any of the methods detailed on our website.